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Malcolm Baldrige National Quality Award

2011 Minnesota Quality Award Application:

2011 Final Feedback Report RCTC

pdf 2011 Full Application

pdf Banterings - MN Quality Award Edition, November 2011

pdf 2009 Minnesota Quality Award Feedback Report

2009 Minnesota Quality Award Application:

pdf 2009 Full Application

Application Sections:

pdf Cover and Table of Contents
pdf Glossary of Terms
pdf Organizational Profile ............................................................................................ i-v
pdf Leadership .............................................................................................................. 1-5
pdf Strategic Planning .................................................................................................. 6-12
pdf Customer Focus ..................................................................................................... 13-20
pdf Measurement, Analysis, and Knowledge Management ................................. 21-25
pdf Workforce Focus ..................................................................................................... 26-31
pdf Process Management ............................................................................................ 32-37
pdf Results ...................................................................................................................... 38-50

 

 

 

2007 RCTC Malcolm Baldrige National Quality Award Application

Entire Application

 

2006 RCTC Malcolm Baldrige National Quality Award Application

 

2005 RCTC Malcolm Baldrige National Quality Award Application

 

Baldrige Web site: www.quality.nist.gov

 

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