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2009 Minnesota Quality Award Application

Full Application

Application Sections:

Cover and Table of Contents
Glossary of Terms
Organizational Profile ............................................................................................ i-v
Leadership .............................................................................................................. 1-5
Strategic Planning .................................................................................................. 6-12
Customer Focus ..................................................................................................... 13-20
Measurement, Analysis, and Knowledge Management ................................. 21-25
Workforce Focus ..................................................................................................... 26-31
Process Management ............................................................................................ 32-37
Results ...................................................................................................................... 38-50

2007 RCTC Malcolm Baldrige National Quality Award Application

Entire Application

• Application Sections:
  •   Table of Contents
  •   Organizational Profile
  •   Category 1: Leadership
  •   Category 2: Strategic Planning
  •   Category 3: Student, Stakeholder, and Market Focus
  •   Category 4: Measurement, Analysis, and Knowledge Management
  •   Category 5: Workforce Focus
  •   Category 6: Process Management
  •   Category 7: Results

2006 RCTC Malcolm Baldrige National Quality Award Application

•   Organizational Profile
•   Category 1 - Leadership
•   Category 2 - Strategy Planning
•   Category 3 - Student, Stakeholder and Market Focus
•   Category 4 - Measurement, Analysis and Knowledge Management
•   Category 5 - Faculty and Staff Focus
•   Category 6 - Process Management
•   Category 7 - Organizational Performance Results
•   2006 Malcolm Baldrige National Quality Award Feedback Report

2005 RCTC Malcolm Baldrige National Quality Award Application

•   Organizational Profile
•   Category 1 - Leadership
•   Category 2 - Strategy Planning
•   Category 3 - Student, Stakeholder and Market Focus
•   Category 4 - Measurement, Analysis and Knowledge Management
•   Category 5 - Faculty and Staff Focus
•   Category 6 - Process Management
•   Category 7 - Organizational Performance Results
•   2005 Malcolm Baldrige National Quality Award Feedback Report
•   2004 Malcolm Baldrige National Quality Award Feedback Report

Baldrige Web site: www.quality.nist.gov