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RCTC Service Standards
Rochester Community and Technical College
Standards of Excellence
“You are the reason for our work, not an interruption of our work.”
Rochester Community and Technical College employees will:
- Welcome stakeholders with warmth and enthusiasm, and maintain a safe and respectful environment.
- Be a positive representative of RCTC.
- Meet the needs of our stakeholders by exceeding their expectations.
- Protect confidentiality.
- Build positive and supportive relationships.
- Take pride in campus facilities.
- Welcome feedback for continuous improvement.