Main Content:
Are you experiencing problems with your network / campus email / d2l login?
Resetting your password should fix it.
For EXPIRED PASSWORDS go to this site:
http://ts.roch.edu/tsclient/UCRTSlan.RDP
- When a box comes up prompting to "Open" or "Save", select Open.
- Click Connect.
- Log in with current password.
- When prompted to change your password, do so.
- Log out of the "Terminal Server" at ts.roch.edu
- Log in to the regular screen with the newly changed password.
Password Reset Tool:
Change
your password
with your Stinger ID and PIN.
If you still require assistance please contact the Technology Support Center (TSC) located in
Goddard Library GL100.
Call: 507-536-5555, 1-800-247-1296 / TTY Relay 1-800-627-3529
E-mail:
tech.help@rctc.edu
*** Returning Students ***
Resetting your password will
only reset the password for D2L and Network access. As of July
13th 2009 e-mail passwords will no longer sync with D2L and the
network, until the new email migration is complete.
If you know your old password you can still log into your email and
manually change the password to sync with D2L and the network by
doing this:
- Log into email,
- click on options,
- general settings,
- change password
You can then change your password to be the same as your
D2L and network password
If you are a new student or you do not remember your password, you
will need to either contact the Technology Support Center at 507-536-5555
or email tech.help@rctc.edu with
the following information:
- Name,
- Stinger #,
- User ID,
- Alternate Email address and
- phone number
We will then reset the email account to a temporary password
and then you can change the password manually with the directions
above.
Thank you for your patience while we continue with the Student Email
Migration
Technology Support Center
