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Administrative Assistant / Customer Service / Software Application Specialist Overview

Administrative Assistant / Customer Service / Software Application Specialist

Career/Program Overview

RCTC offers various degree options as an Administrative Assistant.  Administrative Assistant careers can also be classified as administrative professionals.  They fill diverse roles as office managers, event planners, executive assistants and operations managers.  

As an Administrative Assistant, you will wear many “hats” and will need to juggle many tasks.  This career requires organizational and problem solving skills, resourcefulness, the ability to be self-directed, prioritize tasks, be reliable in taking on current and new responsibilities are essential. 


Extensive training is provided in communications, current software applications, and other office-related technology. 

Emphasis is placed on human relations, customer service, event planning and professionalism.  

Students will be assessed on skills and projects that directly relate to project expectations in the work environment such as: creating business presentations, planning a conference, completing expense reports, creating business documents and managing multiple appointment calendars.

Program/Degree Options

Administrative Assistant, Certificate 

Administrative Assistant, Diploma 

Administrative Assistant, Associate in Applied  Science 

Administrative Assistant, Associate in Science 

Program Start Date(s)

Students can start coursework any semester.  Full-time and part-time schedules are available.  All courses in the Administrative Assistant award options are available online.  Many courses within these award options are available on campus and in a hybrid format (on campus and online) too. 

Career Opportunities/Information

Job opportunities are available in large and small offices including Ag Star, IBM, Mayo Clinic, Olmsted Medical Center, the City of Rochester, Olmsted County, Non Profit Organizations, public and private educational campuses, manufacturing, law practices, banks and insurance firms to name a few.  

Salary Range in MN

Starting Salary at one of the larger employers in Rochester area.

$16.36 – $23.06



The Higher Learning Commission accredits Rochester Community and Technical College.

For additional information on the most current list of RCTC program articulations see us at:   

Additional Information

Program Website:
Program Plan:
More Information:

Take a look at job opportunities globally by going to the International Association of Administrative Professionals

Employment Opportunities in MN as well as employment for the Rochester area, is provided to students on a Distance Learning Platform that all enrolled students will have direct access to. 

Administrative Assistant Dipl 38 ge
Administrative Assistant Cert 30 ge
Overview content updated: 2017-04-19
Contact Information
(507) 285-7210 or 1‑800‑247‑1296
Rochester Community and Technical College
851 30th Ave SE :: Rochester, MN 55904-4999
Celebrating 100 years!    1915-2015
Rochester Community and Technical College, a member of Minnesota State.
RCTC is an affirmative action, equal opportunity educator and employer.
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