Upon the completion of the Administrative Assistant – AAS degree program at RCTC, students will achieve the following outcomes:

  • Key at a speed at a rate of 55 GWPM with minimal errors.
  • Employ advanced skills in business-related software applications and technology.
  • Exhibit business standards of professionalism, human relations and customer service attributes with internal and external stake holders.
  • Identify, analyze, and resolve workplace issues.
  • Gather and interpret relevant situational information to anticipate current and future needs.
  • Communicate appropriately and effectively within multicultural/diverse work groups.
  • Construct appropriate verbal and written messages for a variety of contexts/situations.
  • Utilize current communication technology effectively and appropriately.

Upon the completion of the Administrative Assistant – AS degree program at RCTC, students will achieve the following outcomes:

  • Key at a speed at a rate of 55 GWPM with minimal errors.
  • Employ intermediate Skills in Business-related software applications and technology.
  • Exhibit business standards of professionalism, human relations and customer service attributes with internal and external stake holders.
  • Identify, analyze, and resolve workplace issues.
  • Gather and interpret relevant situational information to anticipate current and future needs.
  • Communicate appropriately and effectively within multicultural/diverse work groups.
  • Construct appropriate verbal and written messages for a variety of contexts/situations.
  • Utilize current communication technology effectively and appropriately.

Upon the completion of the Administrative Assistant – diploma program at RCTC, students will achieve the following outcomes:

  • Key at a speed at a rate of 45 GWPM with minimal errors.
  • Employ Intermediate Skills in Business-related software applications and technology.
  • Exhibit business standards of professionalism, human relations and customer service attributes with internal and external stake holders.
  • Identify, analyze, and resolve workplace issues.
  • Gather and interpret relevant situational information to anticipate current and future needs.
  • Communicate appropriately and effectively within multicultural/diverse work groups.
  • Construct appropriate verbal and written messages for a variety of contexts/situations.
  • Utilize current communication technology effectively and appropriately.

Upon the completion of the Administrative Assistant – Certificate program at RCTC, students will achieve the following outcomes:

  • Key at a speed at a rate of 45 GWPM with minimal errors.
  • Employ Advanced Skills in Business-related software applications and technology.
  • Exhibit business standards of professionalism, human relations and customer service attributes with internal and external stake holders.
  • Identify, analysis, resolution of workplace issues.
  • Gather and interpret relevant situational information to anticipate current and future needs.
  • Communicate appropriately and effectively within multicultural/diverse work groups.
  • Construct appropriate verbal and written messages for a variety of contexts/situations.
  • Utilize current communication technology effectively and appropriately.
Contact Information
(507) 285-7210 or 1‑800‑247‑1296
Rochester Community and Technical College
851 30th Ave SE :: Rochester, MN 55904-4999
Celebrating 100 years!    1915-2015    www.rctc.edu/100th
Rochester Community and Technical College, a member of Minnesota State.
RCTC is an affirmative action, equal opportunity educator and employer.
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