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Communication Studies / Workplace Communication Overview

Communication Studies / Workplace Communication

Career/Program Overview

Minnesota and national employer data indicates that strong communication skills in areas such as interpersonal (one-on-one) communication, conflict management, interviewing, public speaking, and team/group interaction are crucial to success in the workplace. In addition, employers note that communicating effectively between cultures, generations, and genders is important, especially in the rapidly changing mediated communication world (texting, emails). These certificates offer a broad depth and breadth of knowledge and skills in the communication field. The Workplace Communication Certificate differentiates job applicants from others in their field by demonstrating that they are proficient in the art of communication. The Certificate in Communication Studies builds a solid foundation for further study in Communication for students who plan to transfer to four-year institutions by offering a broad spectrum of communication theory and application.


Coursework may include: Interpersonal Communication, Public Speaking, Intercultural Communication, Team/Small Group Communication, and Career Communication.

Program/Degree Options

RCTC offers two Communication Studies certificate options: the Workplace Communication Certificate (9 credits) and the Communication Studies Certificate (16 credits).

Program Start Date(s)

Students can start coursework any semester and all courses are offered online. Only one section of some courses are offered every semester so students are encouraged to meet with program advisors to plan ahead.

Career Opportunities/Information

While there is no specific occupation that this certificate serves, Minnesota and national employer data indicates employers are looking for, but not finding, communication training in the following areas: interpersonal communication skills, team/group communication skills, conflict management skills, presentation skills, and interviewing skills. This program will strengthen skills in the areas above.


Rochester Community and Technical College is accredited by The Higher Learning Commission.

For additional information on the most current list of RCTC program articulations see us at:

Additional Information

Program Website:
Program Plan:
More Information:

Gainful Employment Programs

The U.S. Department of Education’s (USDE) gainful employment regulations require disclosure of certain program information for programs that lead to certificates or diplomas and are financial aid eligible.

The most current RCTC gainful employment information can be found at:


Communication Studies Cert 16 ge
Overview content updated: 2017-04-17
Contact Information
(507) 285-7210 or 1‑800‑247‑1296
Rochester Community and Technical College
851 30th Ave SE :: Rochester, MN 55904-4999
Celebrating 100 years!    1915-2015
Rochester Community and Technical College, a member of Minnesota State.
RCTC is an affirmative action, equal opportunity educator and employer.
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