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Frequently Addressed Issues

Frequently Addressed Issues

Following are some of the more frequent questions, requests, and problems people encounter regarding Groupwise E-mail, Printing, Profiles, Network, and Frequently Asked Questions:

Information Technology Policies Overview

When we get a report that a computer "does not work" all we can do is look at the computer. if it powers up and logs in, it "works". To fix your problem... we need details...

See:  How to Report Problems to Technology Support Center

Outlook Issues:

Outlook Web Access
Vacation Instructions for E-mail Users

Printer Issues:

Adding a Printer
Changing Printer Cartridges
Clearing Printer Jams


Miscellaneous Computer and Hardware Issues:

Installing Software On Computers
Shutting Down Your Computer

Contact Information
(507) 285-7210 or 1‑800‑247‑1296
Rochester Community and Technical College
851 30th Ave SE :: Rochester, MN 55904-4999
Celebrating 100 years!    1915-2015    www.rctc.edu/100th
Rochester Community and Technical College, a member of Minnesota State.
RCTC is an affirmative action, equal opportunity educator and employer.
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