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Frequently Asked Web Account Questions

Frequently Asked Web Account Questions

We now strongly recommend using Dreamweaver for authoring sites. Dreamweaver automatically takes care of a lot of the site management issues and problems mentioned here.

Q: Where can I find my web site?

A: Faculty sites follow the URL (uniform resource locator - aka: web address): http://www.roch.edu/people/username/ (where username is your first initial last name (no spaces))

Staff sites follow the URL: http://www.roch.edu/people/username/ (where username is your first initial last name (no spaces))

See Faculty/Staff Web accounts (in the links area) for more details

Course sites follow the URL: http://www.roch.edu/course/course name/ (where course name is the course abbreviation, course number, and sometimes the section number)

Department sites follow the URL: http://www.roch.edu/dept/deptname/

Q: Why do I receive an error when publishing to my web site from home?

A: Publishing to your web account will ONLY work from a computer on the RCTC network OR from a

Q: Why are my graphics not showing up on my web page?

A: Check to see if you named the graphic with spaces in the file name. Ninety nine point nine, nine, nine percent of the time this is the case. The web server will not recognize files with spaces. (Ex: my graphic.gif - should be - mygraphic.gif) NOTE: Dreamweaver will automatically insert characters in file names with spaces to rectify this problem. Thus my beautiful graphic.jpg will be published to the web server as: my%beautiful%graphic.jpg. So why not name your files with underscores or dashes right away. (i.e. my_beautiful_graphic.jpg or my-beautiful-graphic.jpg)

Q: Why can't I see my "home" page?

A: Check to see if you named the file "index.html" (without quotes). The "home" page of any directory/folder out on the web should be named index.html. NOT Index.html (capital i). NOT home.html. If you do not name one of your files index.html, you will see the directory with just a list of files of the files contained therein. All other pages, that are not the "home" page can be named whatever you want.

Q: I recently published a new version of an existing page, but when I view it on the web I am not seeing the changes. What is going on?

A: First try hitting the "Reload" button on your browser. This refreshes the page so any new changes made to it, since the last time you viewed it in the browser, will be evident. If a blank, white page appears, you may need to wait about 30 seconds, then hit refresh again. It takes approximately 30 seconds for the new page to be active on the web server.

If that doesn't work check the name (and extension) of the file that exists against the file with the new updates. If the old page is "index.html" and the new version is "index.htm" the .html will over-ride the .htm page.

Also, the web server is case-sensitive; meaning upper and lowercase letters DO matter. If you unknowingly overwrite mypage.html with Mypage.html it will appear that the page no longer exists on the server, and because your link referenced mypage.html you will have broken links. It is best to just name all files with lower case. Then pick an extension, .html or .htm and stick with it.


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(507) 285-7210 or 1‑800‑247‑1296
Rochester Community and Technical College
851 30th Ave SE :: Rochester, MN 55904-4999
Celebrating 100 years!    1915-2015    www.rctc.edu/100th
Rochester Community and Technical College, a member of Minnesota State.
RCTC is an affirmative action, equal opportunity educator and employer.
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