User Groups:
Main Content:
Choose a HELP topic below:
- I don't know my Stinger ID
- I don't know my PIN
- I forgot my PIN
- Error message "invalid login information"
- I've tried everything and still can't login!
Data privacy laws prevent us from giving out your Stinger ID via e-mail or telephone. Luckily there is a way to lookup your Stinger ID number on the web portal, so let's try that.
First, when you're on the login screen you should see 3 tabs across the top of that window; the first says "Login", the second "Lookup ID" and the third "Lookup Password". Click on the “Lookup ID” tab and you'll see that you can find your Stinger ID by entering your SSN and PIN.
You already know your PIN. It is pre-set to your birthdate, but in YYMMDD order. Enter your SSN and PIN and you should get your Stinger ID. Then go back to the login tab and login using your Stinger ID and PIN. You'll be prompted to change your PIN the first time as a security measure. Your PIN should be 6 digits (no letters), should not begin with zero, and should not be a simple sequence like 123456. The software will reject your PIN until you create one that satisfies this criteria.
It sounds like a lot - but it should only take a few minutes to do.
STEP 1: The tricky thing about your PIN is the sequence of the pre-set number. It is your birthdate, but it is in YYMMDD order so that you begin with the YEAR you were born, then month, then day. Make sure you use two digits for each portion. For example, if you were born on October 7, 1981 your PIN is pre-set to 811007.
STEP 2: Alright, now you tried your birthdate in YYMMDD
order, and it still doesn’t work! It may be because the college
does not have your birthdate. The next step is to try using the last
6 digits of your social security number (SSN). Only the last 6 digits.
STEP 3: Still not working, huh. Be calm, there are
still a few things to try. Now we know that we have missing or wrong
information in your student file. You now need to send us an e-mail
and let somebody re-set your PIN. You must include your full name and
Stinger ID. You may include your birthdate and/or social security number.
E-mail registration@rctc.roch.edu
and type in “Re-set PIN” in the subject line. Don’t
forget to include your full name (the one on file with the college)
and your Stinger ID, and birthdate and ssn at your discretion.
You now need to send us an e-mail and let somebody re-set your PIN. You must include your full name and Stinger ID. You may include your birthdate and/or social security number. E-mail registration@rctc.roch.edu and type in “Re-set PIN” in the subject line. Don’t forget to include your full name (the one on file with the college) and your Stinger ID, and birthdate and ssn at your discretion.
Error message says “invalid login information”….
1. Start by reading the help sections above, titled “Don’t know my Stinger ID” and “Don’t know my PIN”.
2. You can't yet login to the system because you have not yet applied for admission to the college. If you recently submitted your application it may still be in the processing cycle, and you can check the website again in a day or two. If, however, you did not make a formal application for admission to the college you'll first need to do that. Learn more about applying for admission.
Call the Admissions Office at 507-285-7265 or e-mail registration@rctc.roch.edu
and type in “Re-set PIN” in the subject line. Don’t
forget to include your full name (the one on file with the college)
and your Stinger ID, and birthdate and ssn at your discretion.
Contact Information:
Rochester Community and Technical College
851 30th Ave SE, Rochester, MN 55904-4999
Contact Info: (507) 285-7210 or 1-800-247-1296 / TTY Relay 1-800-627-3529
RCTC is a University Center Rochester partner and a member of the MnSCU system.
© 2007 Rochester Community and Technical College, All rights reserved.
RCTC is an affirmative action, equal opportunity educator and employer.
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