Common Course Outline

Course discipline/number/title AOP 2220: Business Communications

Catalog Description

Credits 3
Hours/Week 3
Prerequisites (Course discipline/number) None
Other requirements None
MnTC Goals (if any) NA

Course Description

This course provides the student with an introduction to theory-based principles of both oral and written communication utilized in business. Emphasis is placed upon grammatically correct, professionally formatted business documents, and appropriate tone and method of communication.

Date Last Revised (Month, year)

February, 2025

Outline of Major Content Areas

  1. Principles of verbal, nonverbal, and written communication
  2. Methods of communication based on the recipient and/or audience
  3. Clear and concise documents to be used for internal and external business correspondence and proofreading strategies.
  4. Communication frameworks and structures
  5. Editing standards in business documents including grammar, spelling, punctuation, vocabulary, and strategies
  6. Use of reference materials in business documents

Learning Outcomes (General)

The student will be able to:

  1. Identify appropriate strategy for, form of, and tone of communication based on the recipient and/or audience.
  2. Create clear, concise, and well-organized written business documents.
  3. Utilize direct and indirect patterns of idea organization.
  4. Write grammatically correct internal/external, demonstrative, persuasive, informative, assertive and instructional business documents.
  5. Convey informational content in a professional verbal presentation.
  6. Demonstrate and improve proofreading skills and evaluate written messages.

Learning Outcomes (MnTC)

NA

Methods for Evaluation of Student Learning

Methods may include but are not limited to:

RCTC Core Outcome(s)

This course contributes to meeting the following RCTC Core Outcome(s):

Communication
Students will communicate appropriately for their respective audiences.

Special Information (if any)

None