Hospitality Management Certificate

Program Overview:

The Hospitality Management certificate is designed to provide practical applications of skills necessary for management in a variety of hospitality related fields. This certificate is designed to provide opportunities for students to implement and test the skills they learn. Students will also receive instructions to prepare them for the Google Analytics Certification.

Program Outcomes:

Upon completion of the Hospitality Management program at RCTC, students will achieve the following outcomes:

• Demonstrate ability to manage and coordinate staff and operations in various hotel departments.
• Apply a working knowledge of sales within the digital ecosystem.
• Prepare for the Google Analytics Certification.
• Demonstrate knowledge of the functions and roles of revenue and e-commerce managers in the hospitality industry.
• Identify and analyze factors that influence organizational dynamics including leadership, teamwork, interpersonal skills, and respect for diversity.

HOSPITALITY MANAGEMENT CERTIFICATE

PROGRAM CORE REQUIREMENTS (12 CREDITS)

• BUS 2507 – Operations and Guest Service Management (3 cr)
• BUS 2508 – Business Analytics and Data Visualization (3 cr)
• BUS 2509 – Hospitality Revenue Generation Strategies (3 cr)
• BUS 2235 – Organizational Dynamics (3 cr)

RECOMMENDED COURSE SEQUENCES

FULL-TIME

• Semester 1 (12 CREDITS): BUS 2507, BUS 2508, BUS 2509, BUS 2235

PART-TIME

• Semester 1 (6 CREDITS): BUS 2507, BUS 2508
• Semester 2 (6 CREDITS): BUS 2509, BUS 2235

Course descriptions can be found at: RCTC course descriptions