Technology Support

 

Contact Information:

  • E-mail: tech.help@rctc.edu
  • Location: Main Campus M1104
  • Phone: 507-536-5555, 1-800-247-1296
    TTY Relay 1-800-627-3529

Semester Hours:

  • Monday-Thursday: 7:30am–8pm
  • Friday: 7:30am– 4:30pm
  • Saturday: 9am–1pm
  • Sunday: None
  • Summer, Breaks, Holidays: Hours may vary

 

Systems/Services – Login IDs

System or ServiceUsername
RCTC ComputersStarID
D2L BrightspaceStarID
Student eServicesStarID
ZoomStarID
Email / Office 365Students: StarID@go.minnstate.edu
(Staff: StarID@minnstate.edu)
AdvisorVueStudents: StarID@go.minnstate.edu
(Staff: StarID@minnstate.edu)
Scholarship Portal
(Current Students only, NOT Prospective)
StarID@go.minnstate.edu
Student Patient Health Portal
StarID@go.minnstate.edu
LinkedIn LearningStudents: firstname.lastname@my.rctc.edu
(Staff: firstname.lastname@rctc.edu)

See: LinkedIn Learning Setup Instructions.
*Your password is whatever you set as the StarID password, and is the same for all of the above. If you forgot your password, please use the StarID Password Reset tool.

NOTE: passwords containing the following characters are known to cause EMAIL access issues: # . $ (hash, period, dollar)

 

Computer Lab Locations and Schedules:

  • AT210 (PC Lab) – Main Campus
  • CC412 (Mac Lab) – Main Campus
  • H1411 (PC Lab) – Heintz Center
  • SH202 (Mac Lab-Zoom Lab) – Main Campus
  • SH203 (Mac Lab) – Main Campus
  • SH204 (PC Lab) – Main Campus
  • SH206 (PC Lab) – Main Campus

SEE Campus Building Maps for room locations (link opens a new browser window).

Virtual Computer Labs:

Connect to a Windows lab computer remotely, or from home.

Library Technology Center

The Library Technology Center (LTC) is an open computer lab located on the 2nd floor of Goddard Library (third floor of RCTC). Anyone not currently enrolled at RCTC or WSU will be charged a $150 per semester (180 days), $65 per month (31 days), $25 per week (7days) and $10 per day (24 hrs.) usage fee for the computers in the LTC. Usage passes can be purchased at the Reference Desk in Goddard Library.

The LTC contains both PC and Macintosh computers. The basic load sets for the LTC computers include application programs necessary for RCTC students to do their work.

The LTC is located on the third floor of the Goddard Library.

Goddard Library and Library Technology Center Hours (Hours are subject to change)

(Breaks and Holidays Hours Subject to Change)

 

Student Technology Use Guidelines:

 

Tech Support: