Technology Support Center

Help for Student Logins

System or Service	Username
RCTC Computers	StarID
D2L Brightspace	StarID
Student eServices	StarID
Email / Office 365	Students: StarID@go.minnstate.edu     (Staff: StarID@minnstate.edu)
Scholarship Portal (Current Students only, NOT Prospective)	StarID@go.minnstate.edu

*Your password is whatever you set as the StarID password, and is the same for all of the above. If you forgot your password, please use the StarID Password Reset tool.

 

Submit a Technology Support Request

The Technology Support Center (TSC) is a unified, one stop support area for Rochester Community and Technical College and University Center Rochester.

The TSC supports classroom technology, computer and mobile devices (Smartphones and iPads), login help, Wifi services, software support, printing issues, classroom technology assistance, basic phone support, and digital equipment checkout items, and provides traditional Media and Audio/Visual Services, as well as supplies. See the complete listing of TSC checkout items, supplies, and services.

Contact Information:

• The Technology Support Center (TSC) is located in Goddard Library GL100.
• Phone: 507-536-5555, 1-800-247-1296 / TTY Relay 1-800-627-3529
• E-mail: tech.help@rctc.edu

For technology support, give as many details as possible including:

• Type of device
• Operating system
• Software used
• Browser
• Web address
• Location
• Computer/user name

Hours:

Semester Hours:
7:30 am to 9:00 pm – Monday-Thursday
7:30 am to 4:30 pm – Friday
7:30 am to 4:30 pm – Saturday

Semester Break:
Hours may vary

Summer Hours:
7:30 am – 8:00 pm – Monday-Thursday
7:30 am – 4:30 pm – Friday
7:30 am – 4:30 pm – Saturday

Note: Summer Hours and Semester break hours may vary, please contact us for these hours of operation.

 

Other TSC Supplies and Services: