Technology Support Center

 

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    Contact Information:

    • The Technology Support Center (TSC) is located in Goddard Library GL100.
    • Phone: 507-536-5555, 1-800-247-1296 / TTY Relay 1-800-627-3529
    • E-mail: tech.help@rctc.edu

    Request Technology Support by E-mail:  tech.help@rctc.edu

    Staff HelpDesk Access

    For technology support, give as many details as possible including:

    • Name
    • E-Mail
    • Phone number
    • Type of device
    • Operating system
    • Software used
    • Browser
    • Web address
    • Location
    • Computer/user name

    Hours:

    Semester Hours:

    • Monday-Thursday: 7:30 AM – 8:00 PM
    • Friday: 7:30 AM – 4:30 PM
    • Saturday: 9:00 AM – 1:00 PM
    • Sunday: None

    Semester Break:
    Hours may vary

    Summer Hours:
    TBD by campus hours

     

    Systems/Services – Login IDs

    System or ServiceUsername
    RCTC ComputersStarID
    D2L BrightspaceStarID
    Student eServicesStarID
    ZoomStarID
    Email / Office 365Students: StarID@go.minnstate.edu
    (Staff: StarID@minnstate.edu)
    Scholarship Portal
    (Current Students only, NOT Prospective)
    StarID@go.minnstate.edu
    LinkedIn Learning**
    (Custom password, NOT StarID password)
    Students: firstname.lastname@my.rctc.edu
    (Staff: firstname.lastname@rctc.edu)
    *Your password is whatever you set as the StarID password, and is the same for all of the above, EXCEPT Linkedin Learning. If you forgot your password, please use the StarID Password Reset tool.

    **Email: etech.help@rctc.edu to receive a LinkedIn account.

     

     

     

    The Technology Support Center (TSC) supports classroom technology, computer and mobile devices (Smartphones and iPads), login help, Wifi services, software support, printing issues, classroom technology assistance, basic phone support, and digital equipment checkout items, and provides traditional Media and Audio/Visual Services, as well as supplies.