Technology Support Center

Contact Information:

  • The Technology Support Center (TSC) is located in Goddard Library GL100.
  • Phone: 507-536-5555, 1-800-247-1296 / TTY Relay 1-800-627-3529
  • E-mail: tech.help@rctc.edu

Request Technology Support by E-mail:  tech.help@rctc.edu

Staff HelpDesk Access

For technology support, give as many details as possible including:

  • Name
  • E-Mail
  • Phone number
  • Type of device
  • Operating system
  • Software used
  • Browser
  • Web address
  • Location
  • Computer/user name

Hours:

Semester Hours:

  • Monday-Thursday: 7:30 AM – 8:00 PM
  • Friday: 7:30 AM – 4:30 PM
  • Saturday: 9:00 AM – 1:00 PM
  • Sunday: None

Semester Break:
Hours may vary

Summer Hours:
TBD by COVID campus hours

 

Systems/Services – Login IDs

System or ServiceUsername
RCTC ComputersStarID
D2L BrightspaceStarID
Student eServicesStarID
ZoomStarID
Email / Office 365Students: StarID@go.minnstate.edu     
(Staff: StarID@minnstate.edu)
Scholarship Portal
(Current Students only, NOT Prospective)		StarID@go.minnstate.edu
*Your password is whatever you set as the StarID password, and is the same for all of the above. If you forgot your password, please use the StarID Password Reset tool.


 

The Technology Support Center (TSC) supports classroom technology, computer and mobile devices (Smartphones and iPads), login help, Wifi services, software support, printing issues, classroom technology assistance, basic phone support, and digital equipment checkout items, and provides traditional Media and Audio/Visual Services, as well as supplies.