Healthcare Office Professional Certificate

Program Overview:

This program prepares students for employment in healthcare office environments. Employment opportunities may include medical administrative assistants, receptionists, appointment coordinators, medical transcriptionists, medical editors, medical secretary, pathology reporting specialists, health unit coordinators, and healthcare documentation specialists. Healthcare office professionals may provide support to patients, physicians, nurse practitioners, physician assistants, and surgeons in hospitals, clinics, or medical offices. Extensive training is provided in medical terminology, healthcare documentation, and office technology and fundamentals. Students will learn how diseases affect the body and which medications and other treatments are used to treat illnesses.

Program Outcomes:

Upon completion of the Healthcare Office Professional program at RCTC, students will achieve the following outcomes:

• Define and comprehend appropriate terminology in the area of pharmacology, pathophysiology, anatomy, and physiology in medical documents.
• Demonstrate the ability to correctly transcribe, proofread, and edit healthcare documents using correct English language and the proper rules of grammar, punctuation, and style.
• Demonstrate ability to accurately manage an electronic medical record.
• Demonstrate the administrative functions, operations, and dynamics of healthcare work environments in the role of a healthcare office professional.
• Exhibit critical thinking, ethical conduct, and professionalism in oral and written communication in a medical office setting.

Additional Information:

This program is offered predominately online. Computer requirements are listed on the RCTC Online web page at: RCTC Online web page.

HEALTHCARE OFFICE PROFESSIONAL CERTIFICATE

PROGRAM CORE REQUIREMENTS (20 CREDITS)

• AOP 2614 – Customer Relations Management (3 cr)
• AOP 2617 – Microsoft Outlook and Meeting Planning (3 cr)
• AOP 2870 – Employment Strategies (1 cr)
• HCOP 1620 – Medical Terminology for Health Professions (3 cr)
• HCOP 1630 – Healthcare Office Fundamentals (3 cr)
• HCOP 1640 – Healthcare Office Documentation (4 cr)

RECOMMENDED COURSE SEQUENCES

FULL-TIME

• Semester 1 (9 CREDITS) AOP 2614, ENGL 1109 OR ENGL 1117, HCOP 1620
• Semester 2 (11 CREDITS)AOP 2617, AOP 2870, HCOP 1630, HCOP 1640

PART-TIME

• Semester 1 (6 CREDITS) AOP 2614, ENGL 1109 OR ENGL 1117
• Semester 2 (3 CREDITS)HCOP 1620
• Semester 3 (7 CREDITS)HCOP 1630, HCOP 1640
• Semester 4 (4 CREDITS)AOP 2617, AOP 2870

Course descriptions can be found at: RCTC course descriptions