Job Responsibilities
- Greet users and visitors, answer any questions they may have.
- Assist with reservation setup/tear down.
- Assist with events, i.e. hospitality, setup/tear down, etc.
- Assist with keeping the facility clean and presentable for our users.
- Other duties assigned by the Director of Sports Facilities & Event Coordinator
Performance Expectations
- Excellent levels of customer service.
- Proper communication.
- Diligent and excellent attention to detail.
- Exceptional interpersonal skills and a friendly demeanor.
- Good problem-solving skills.
Additional Notes
- Complete student worker training when assigned.
- Communicate any schedule changes to your lead worker in advance.
- Submit your payroll forms to gain access to eTime through e-Services (Student Employment).
- All hours must be recorded on eTime the day they are worked: https://www.rctc.edu/eservices/
- You are entitled to a 15-minute break for every four consecutive hours worked.
Performance Review
Students are eligible for a wage increase after they have worked 200 hours and based on performance evaluation. The area supervisor will assess the student employee’s performance, work attendance and attitude as it relates to the job tasks, RCTC values, service attributes, core outcomes, and interaction with students, staff, and visitors.