Oversight of the Technology Division

Mirwais Qader, Chief Information Officer (PCN 00735750), reports to President Dr. Jeffery Boyd (PCN 00798309).

Direct Reports to the Chief Information Officer

A/V, Projects, and Events Team

• Jon Krusmark
  ITS3 Projects & Facilities Lead Worker (1.0 FTE)
  PCN 00221480
• Shaun Case
  ITS3 A/V Design & Programming (1.0 FTE)
  PCN 01014824
• Sean Hansen
  ITS2 Systems Analyst (1.0 FTE)
  PCN 00297400

EdTech Team

• Guy Hamernik
  MA3 Online Ed/Multi-Media Production (1.0 FTE)
  PCN 00336960
• Craig Narveson
  MA3 Online, LMS/D2L Administrator (1.0 FTE)
  PCN 01015102

ITS Services Director

• Steve Higgins
  MIS Supervisor 2 (1.0 FTE)
  PCN 01092565

Service Team: Help Desk

• Cuong Tran
  ITS2 Service Management Lead Worker (1.0 FTE)
  PCN 01014825
• Greg Frana
  ITS2 Service Management Lead Worker (1.0 FTE)
  PCN 01012084
• Rebecca Kruetzfeldt
  ITS1 Help Desk Technicians (1.0 FTE)
  PCN 00736090

Service Team: Field Tech and Events

• Matt Haack
  ITS1 Help Desk Field Technician (1.0 FTE)
  PCN 01004333
• Jesse Krusmark
  ITS1 Help Desk Field Technician (1.0 FTE)
  PCN 01096984
• Dennis Kronebusch
  ITS2 Help Desk Field Technician (1.0 FTE)
  PCN 01012342

Infrastructure Team: Networking, Telephones and Security, Data Center, Hosting, Servers and Storage, Desktop Engineer, Asset Management

• Vacant
  ITS4 Cloud Architect (1.0 FTE)
• Alan Charon
  ITS4 Lead Systems Admin (1.0 FTE)
  PCN 01004334
• Josh Henslin
  ITS3 Systems Engineer (1.0 FTE)
  PCN 00428240
• Feras Al-Kaisi
  ITS3 Systems Engineer (1.0 FTE)
  PCN 00735390
• Derek Dolan
  ITS4 Network Security Lead (1.0 FTE)
  PCN 00191840
• Vacant
  ITS3 Network Admin (1.0 FTE)
• Bryan Wayne
  ITS2 Network & Telecommunications Tech (1.0 FTE)
  PCN 01099545

Data and Development Team

• Dennis Olson
  ITS4 Data, Development & Integrations Lead (1.0 FTE)
  PCN 01000454
• Darin Hoffman
  ITS3 Web Development & Integration Engineer (1.0 FTE)
  PCN 00427900